Lifeline program exists to provide low-income consumers with access to free cell phones and discounted monthly data and minutes. No one should ever be without phone and internet services, and now they don't have to be. Those who live in low-income conditions and don't possess cell phones are at a distinct disadvantage in the modern world. While out and about, they can't contact friends or family or access the internet. They also cannot reliably apply for jobs without a working phone number.