We are Upgrading Our Network & Need You to Come With Us!
We are upgrading our coverage for YOU!
Keep reading to find out how you can receive a FREE tablet.
We are proud to announce Q Link Wireless is now part of America’s largest 4G LTE/5G network. This means you’re getting more coverage, faster speeds, and 4G LTE/5G access – all at no additional cost to you! Now your FREE Lifeline plan goes farther than ever before!
What does 5G mean for you?
Put simply, this means faster speeds and more coverage. It also gives you greater capacity in congested areas and the lowest possible latency wait times. Having larger capacity means no more experiencing those frustrating slow data connections when in crowded areas. Have you ever gone to a sporting event and your phone suddenly can’t send out a text or is slow to load a web page? With 5G, you’ll be able to enjoy coverage, wherever you are. So, rest assured you’ll be able to enjoy the best possible connection with Q Link Wireless!
Why are we upgrading our network?
At Q Link Wireless, we are always looking to provide the best quality phone service on the market today. It was the perfect time for us to upgrade our network, this way our users can continue enjoying our services entirely for FREE.
This upgrade comes at no cost to you!
This upgrade is entirely complimentary! Simply put, we want everyone, no matter the financial circumstance, to be able to enjoy quality phone service. This is why Q Link is a leading Lifeline provider!
Can I keep my same phone and number?
Yes! This newly upgraded network just means we are providing better, faster service – it does not change any of our current promotions and policies. We know how important keeping your phone and number can be so we’ve made sure that your current phone will work with our upgraded SIM Card. We have also streamlined a simple and easy process to make the transition seamless. Simply insert your new SIM card, complete your activation phone call and that’s it- just like that, you are now a part of our upgraded service! No need to buy a new phone, or worry about updating your contact list with a new number. Our new SIM Card comes with a step-by-step guide on how to get it activated on our network.
TO LEARN HOW TO CONNECT TO OUR NEW NETWORK, CLICK HERE. Or keep reading!
You are a valued member of the Q Link family, and we don’t want you to miss out on this amazing opportunity to use faster service on our new network. So we’ve broken down your next steps right below.
- Click here to confirm your address – we are going to ship you a brand-new SIM-card!
- Log on to your Q Link Account
- Confirm your address
- Activate your SIM card by calling the number provided on your SIM card package– this connects you to our new network!
- Import your new SIM card into your phone
- Call the activation number on your SIM card package
- Get your free tablet – Now, sit back and relax as we ship your tablet to you.
- Enjoy your upgraded coverage – Call us if you have any issues activating your new SIM card or phone, we are happy to help.
At Q Link Wireless, we take great pride in being able to provide phone service to our amazing customers for FREE, and we want to keep it that way!
No fees or contracts is our promise, and we intend on keeping it.
Because we have upgraded our network to 5G, a new SIM card is the only way so that you can gain access to it.
As an added incentive, those who complete activation by making the activation phone call– receive a FREE Tablet! This is our gift to our valued customers for helping us move to this larger network.
Why are we sending a FREE tablet?
As part of the Emergency Broadband Benefit program, we will be sending a FREE tablet to all customers who activate their SIM Card. This is a limited-time offer that is funded by the FCC and subject to product availability. This free tablet is ONLY sent to those customers who have completed the activation process. Don’t miss your opportunity to get a FREE tablet and make sure to complete your activation call after receiving your SIM card.
When will I get my FREE tablet?
Once you’ve activated your new SIM Card by dialing the activation phone call number, we’ll send your tablet. We’ll make sure to send you an email with your tracking details as soon as it ships. Tablet Shipments will start in April 2021. This is a limited-time offer that is subject to product availability. Only one device discount can be applied to participating customers. For more details visit our Terms & Conditions.
If you have already received your SIM and are running into trouble activating it, please watch this quick video.
Need to Update your ZTE Quest 5 Software to Connect Your New SIM Card? Click here.
Still having issues? Call us at 1-855-754-6543.
*The Emergency Broadband Benefit (EBB) is a limited-time program that provides discounts on monthly broadband Internet access service and certain connected devices. EBB Program discounts are funded by the US Government’s Coronavirus relief effort and administered by the Federal Communications Commission (FCC). The EBB monthly service and device discounts are non-transferable. Eligible households are limited to one monthly service discount and one device discount. EBB Program benefits may be obtained from any participating provider of your choice, and your monthly service benefit may be transferred to another provider at any time. Participating customers will receive UNLIMITED Data, Talk and Text as part of Coronavirus relief efforts. Once the program ends, you will be notified, and your plan will then be reverted to the standard Lifeline offer. You may also choose to keep this UNLIMITED plan but will be subject to the standard rates. This program is subject to FCC approval and you will be notified once it’s available. ⬫This is a limited-time offer that is subject to product availability. Only one device discount can be applied to participating customers. Terms & Conditions apply.